Please read these terms carefully.
These Terms of Service explain the rules, responsibilities, and conditions that apply when you access or use SurrogateFinder and its related services.
What these terms cover
Acceptance of Terms
By accessing or using SurrogateFinder, you agree to be bound by these Terms of Service and any related policies posted on the website. If you do not agree, you should not use the site.
Accounts and Registration
You may need to create an account to access certain parts of the site. You are responsible for providing accurate information and for maintaining the confidentiality of your login details.
- You must use information that is accurate and up to date.
- You are responsible for activity that occurs under your account.
- You should notify us if you believe your account has been accessed without permission.
Membership Types and Account Changes
When you register, you must choose the account type that accurately reflects how you intend to use SurrogateFinder, such as intended parent, surrogate mother, egg donor, sperm donor, or agency.
- Membership access, features, permissions, and pricing may differ by account type.
- You are responsible for selecting the correct account type before using paid features or contacting other members.
- Once an account has been used to contact members, view contact details, send messages, or otherwise use member access, we may not be able to change that account to a different member type.
- If you registered under the wrong member type, you may need to create a new account under the correct member type.
- A new account may require a new paid membership or activation fee, even if you previously paid for a different account type.
- Paid access is generally linked to the account type purchased and is not automatically transferable between account types, people, businesses, or profiles.
- We may refuse, restrict, suspend, or remove accounts that appear to be misclassified, misleading, used to bypass membership rules, or used in a way that is inconsistent with the selected account type.
If you believe you selected the wrong account type, please contact us before using paid features or contacting members so we can advise on the correct next step.
Use of the Site
You agree to use SurrogateFinder only for lawful purposes and in a way that does not harm the site, its users, or its services.
- You must not misuse the site, attempt unauthorized access, or interfere with its operation.
- You must not submit false, misleading, abusive, or unlawful content.
- You must not use the service in a way that violates applicable laws or regulations.
User Content and Profiles
You are responsible for the content you submit, including profile details, descriptions, and communications. By submitting content, you confirm that you have the right to provide it and that it does not violate the rights of others.
We may review, remove, or restrict content that appears inappropriate, misleading, unlawful, or inconsistent with the intended use of the platform.
Messages and Communications
SurrogateFinder may provide tools that allow users to communicate or express interest in one another. We do not guarantee the accuracy, safety, or conduct of other users, and interactions remain your responsibility.
You must only contact members for purposes that are consistent with your registered account type and profile. For example, donor accounts should not be used to obtain access intended for intended parents or agencies.
Payments and Membership Access
Paid memberships provide access to the features, duration, and account type purchased at the time of payment. Prices, plan lengths, and available features may change from time to time.
- Membership payments are for the selected account type and plan only.
- Changing from one account type to another may require a separate registration and a new paid membership.
- Using a paid membership under the wrong account type does not guarantee a free transfer, credit, or replacement activation.
- We may decline account-type changes where the account has already been used to access contact details, send messages, or contact members.
Refunds and Used Membership Access
Membership fees pay for access to SurrogateFinder features and member contact tools. Once those features have been used, the membership is considered used.
- Accounts that have viewed, unlocked, copied, downloaded, or otherwise accessed member contact details are generally not eligible for a refund.
- Accounts that have sent messages, introductions, enquiries, or contact requests to other members are generally not eligible for a refund.
- Accounts that have used a paid membership under the wrong account type, or in a way that is inconsistent with the selected account type, are generally not eligible for a refund after member contact access has been used.
- Deleting, closing, changing, or replacing an account after paid features have been used does not create an automatic right to a refund, credit, or transfer.
This does not affect any rights you may have under applicable law. Refund requests are reviewed at our discretion and may be declined where the account has already been used to access or contact other members.
Suspension or Termination
We may suspend, restrict, or terminate access to the site or to specific accounts where we believe it is necessary to protect the service, comply with legal obligations, or enforce these terms.
Disclaimer and Liability
SurrogateFinder is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability, error-free operation, or outcomes from using the service.
To the fullest extent permitted by law, we disclaim liability for loss, damage, or reliance arising from use of the site, user interactions, or third-party content.
Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the site after changes are posted will be treated as acceptance of the updated terms.
Contact Us
If you have questions about these Terms of Service, please contact us through the website contact page or by email.
Email: info@surrogatefinder.com